This week's reframe is an invitation to look at your assumptions. Click to watch on YouTube Episode Transcript The Receiving Feedback Assume card states, "Assuming the giver wants to help can prepare you to listen. If you assume a threat is coming, you may default to defensiveness, which can make learning difficult." And the card invites you to practice what's called adjust the dials, which you can do by dialing down your defenses and dialing up your readiness to learn by thinking, "This...
10 days ago • 3 min read
Fresh off a 37-point game last night, Yaxel Lendeborg is not only soaking up insight wherever he can — he's putting it to use. Watch on Instagram or on Facebook ◆ FeedbackLiteracy The skill that builds every other skill. Seeking · Receiving · Processing · Using · Giving The Feedback Deck $29 / deck 50 evidence-based cards across the five dimensions of feedback literacy. For individuals, teams, and the organizations they power. ◆ 50 cards across 5 suits ◆ 50 companion videos via QR code ◆...
13 days ago • 1 min read
This week's reframe is about growing by observing. Click to watch on YouTube Episode Transcript The Seeking Feedback Observe card states, "Feedback isn't always direct and verbal. Observing rather than only admiring someone who is excellent at something can be an effective way to grow." And the card invites you to practice what's called the micro-mapping, which you can do by finding someone with a skill you admire, mapping out the many behaviors that form their style, and then asking...
17 days ago • 3 min read
This week's reframe is about what can happen when we avoid giving feedback. Click to watch on YouTube Episode Transcript The Giving Feedback Context card states, "Situate feedback in a specific time, place, and behavior so the receiver can locate themselves in it. The longer you wait, the harder that becomes." And the card invites you to use the anchor, which you can do by starting with the when and where to paint the picture: "During the final part of rehearsal yesterday, it seemed to me...
24 days ago • 3 min read
This week's reframe is about breaking big changes into their manageable parts. Click to watch on YouTube Episode Transcript The Using Feedback Micro card states, "Acting on adopted feedback may be harder than you thought. If you get stuck, try breaking it into smaller pieces and working on one at a time." And the card invites you to practice the atom, which you can do by asking yourself, "If this feedback were broken into pieces, what would they be? If I ordered them, which would I work on...
about 1 month ago • 3 min read
This week's reframe is about determining if those mirrors are dirty or clean. Click to watch on YouTube Episode Transcript The Processing Feedback Source card states, "Feedback can be a mirror, and mirrors can be distorted. Clarity depends on the giver's expertise and on how critically you evaluate what you've received." And the card invites you to run the credibility check, which you can do by asking three questions: Does the person have relevant expertise, my best interests in mind, direct...
about 1 month ago • 3 min read
This week's reframe is about separating our core self from our work performance. Click to watch on YouTube Episode Transcript The Receiving Feedback Separate card states, "Decouple your identity from your performance. When the two fuse, feedback can feel like a threat to who we are. You are more than your current performance." And the card invites you to practice what's called the object, which you can do by imagining your performance as an object on the table between you and the feedback...
about 1 month ago • 3 min read
This week's reframe is about the ripple effect of openly seeking feedback. Click to watch on YouTube Episode Transcript The Seeking Feedback Modeling card states, "When you seek feedback, it makes it easier for others to do the same. Openly normalizing the vulnerability needed for growth has a powerful ripple effect." And the card invites you to practice what's called the signal, which you can do by asking someone whose opinion you value, "I'm trying to improve my... What specific changes...
about 2 months ago • 3 min read
For decades, the career advice was to become T-shaped: to develop mastery of one domain (the vertical part of the T) and then pair that with a general set of skills (the horizontal part of the T). It was and still is useful advice. But it’s no longer enough. I spent 18 months at Cisco on a project that touched millions of people in 195 countries. The colleagues who moved the project forward weren't the deepest specialists or the broadest generalists. They were something rarer. They had...
about 2 months ago • 1 min read